A Complex of Dynamic Process Models for KazakhTelecom`s Typical Regional Department

Abstract

KazakhTelecom

Purpose of the Project

• Visualize management processes
• Develop recommendations on the choice of efficient management structures
• Simulate communication between structural organizational units
• Estimate different options for the development of information infrastructures

Objectives

• The model must reflect the following aspects of the enterprise’s activities: business processes; document flow of the enterprise.
• The model can be used to investigate various aspects of the company`s activities in order to improve its structure and technology
• The model can be used to identify requirements to business-process support information systems

Customer Requirements

Software:

• G2 
• ReThink
• Telewindows Hardware & OS: Intel PCs/Windows NT

Solution

Interaction of Structural Units

Typical Regional Telecom Dept.

Business Process Detail

Key Benefits

The model will be used in a planned control system to provide the following benefits:

• Provide a friendly end-user interface
• Perform information analysis of the enterprise’s database for the purpose of enterprise activity control and investigation
• Provide real-time decision support based on the experience of the company`s administrative personnel
• Simulate technological and business processes in real time and present business data in the form of charts and functional diagrams.